Compliments and Complaints

Compliments and complaints

We want to hear about your experiences with our staff and programs, whether good or bad.

 

At Ultimate Services Australia, we’re committed to providing the best support services possible for young people, professionals and human services organisations. To help us continually improve our quality services, we want to hear about both positive and negative experiences that people have had with our staff and services. 

Your feedback – whether a compliment or complaint – is appreciated.

* We need this information at a minimum for your feedback to be helpful. All feedback is treated confidentially and will only be seen by people who need to see it in order to respond appropriately.

There are several possible outcomes from the process of managing your complaint:

We will make all reasonable attempts to advise you of the outcome, or outcomes of your complaint. Additionally, we will advise you of external bodies to which you can forward your complaint if you are not happy with the outcome of Anglicare Victoria’s complaints management process. These include: